Order Information

-Volo Labs sells to customers worldwide.
-All orders received by 2pm Pacific Time are processed and shipped the same day.
-We charge applicable sales tax.

Shipping Information

-Our preferred carrier is UPS.
-Standard domestic shipping is UPS Ground.
-All advertised shipping prices are for UPS Ground (our standard shipping method).
-Upgraded shipping options are available and must be arranged before placing an order.
-All international customers must contact us at sales@vololabs.com before making a purchase to obtain a shipping quote.
-A tracking number is emailed once the order has been shipped.
-We reserve the right to adjust advertised shipping prices if necessary.

Payment Information

US Customers:

We accept the following forms of payment:

  • Credit Card (VISA, MasterCard, American Express)

  • PayPal

  • Prepaid wire transfer

  • Prepaid company check, cashier’s check or money order

  • Pre-approved Purchase Order (please contact us at sales@vololabs.com to obtain a credit application)

International Customers:

We only accept payment via prepaid wire transfers for all international orders. We will NOT accept credit card or PayPal payments from international customers.

Questions?
Please contact us with all shipping, payment or any other order-related inquiries:

sales@vololabs.com